| YOUR NEW AUTOMATED
RESIDENTIAL REFUSE COLLECTION FAQs |
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| 1. Why is Maui County
automating collection? |
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| 2. Will this new service involve additional
costs? |
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| 3. What other changes should i anticipate? |
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| 4. Why just Kahului? |
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| 5. Will there be any changes in my service if
i am not a resident of Kahului? |
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| 6. Will i be able to put all my trash in the
new cart? |
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| 7. What if i can't fit all my trash in the new
cart? |
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| 8. What if i have difficulties in handling the
new cart? |
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| 9. What should i do with my old 32 gallon cans? |
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| 10. What if i want an additional cart? |
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| 11. What happens if i damage or lose my cart? |
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| 12. Who should i contact if i move or wish to
close my account? |
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| 13. Can i leave my cart at the curb permanently? |
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| 14. Will the new system result in the loss of
jobs? |
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| 15. What is the real cost of refuse collection? |
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16. Who to contact if I have further questions?
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1. WHY
IS MAUI COUNTY AUTOMATING COLLECTION? Beginning July 1, 2002, Maui
County will be implementing automated refuse collection in the Kahului community.
The benefits of the changeover to an automated system featuring the new
96 gallon wheeled cart include:
EASE OF HANDLING: The new containers feature large wheels and
do not need to be picked up and carried. Residents will only have to wheel
out a single container each week.
SANITATION / BEAUTIFICATION: The new containers should reduce litter,
minimize problems with animals, and improve sanitation created by residential
trash in plastic trash bags, open containers and boxes. This in turn
will result improve the appearance of our neighborhoods.
SAFETY: Back injuries to County trash collectors will be reduced. They
will not have to pick-up and empty heavy cans. Worker injury has been
a major problem in residential refuse collection.
ECONOMY: The Automated Trucks operate more efficiently and can service
more accounts. Worker=s Compensation insurance and overall operations
costs will be reduced as injury rates and manpower requirements go down.
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2. WILL
THIS NEW SERVICE INVOLVE ADDITIONAL COSTS? The Automated Residential
Refuse Collection Service will not involve any additional costs. All current
account holders in Kahului will continue to receive collection service at
the existing rate of $72 per year. The County will be providing a new, 96
gallon wheeled cart for all Kahului residents currently receiving service.
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3.WHAT
OTHER CHANGES SHOULD I ANTICIPATE? The refuse collection day for
most of Kahului will be changed to accommodate the larger routes serviced
by the new trucks. Also, as the new trucks will service many more homes
each day, the time of collection will also change, still beginning around
5:30 a.m., but now running to as late as 3:30 p.m.
The new 96 gallon carts will be delivered to all existing Kahului accounts
during the week of July 17th, and any changes in your collection schedule
will be posted on the new carts.
The use of the larger roll carts will also require changes in the placement
of containers in front of you house. The new carts should be oriented
so the handle faces away from the street and either placed at the edge
of pavement or just off the sidewalk against the curb. All carts should
place at least 5 feet away from any obstacles such as cars, mail boxes
or power poles.
During the last week of July, volunteers will be canvassing the Kahului
neighborhood to provide additional information on the program.
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4. WHY
JUST KAHULUI? Kahului was selected for the first phase of implementation
due to its wide streets, because it has few hills, and because it is a fairly
well geographically defined community. Experience gained in the Kahului
transition will help as new areas are selected. As more new equipment arrives
additional areas will make the transition to automated collection.
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5. WILL
THERE BE ANY CHANGES IN MY SERVICE IF I AM NOT A RESIDENT OF KAHULUI?
Due to the adjustments which must be made to collection routes around Kahului,
and the fact that Maui County has grown tremendously over the past 10 years,
we will be rerouting much of the island and there may be a change in pick
up dates in other communities. Please see the new pick up day schedule for
the rest of Maui on this webpage.
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6. WILL
I BE ABLE TO PUT ALL MY TRASH IN THE NEW CART? In most cases you
will have no problem. Research has shown that very few Maui households use
their quota of six 32 gallon cans. In addition, a single large cart will
hold much more trash than 3 of the smaller 32 gallon containers. Many other
communities, including several on Oahu, have already made a successful transition.
Complaints from residents have been minimal.
Remember only refuse placed in the new cart will be picked up. No bulky
or heavy items B large tree limbs, appliances, furniture, engine parts,
concrete, concrete blocks, rocks, soil, scrap wood, or construction materials
should be placed into the cart. No loose trash bags will be picked up.
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7. WHAT
IF I CAN'T FIT ALL MY TRASH IN THE NEW CART? First and foremost try
to Reduce the amount of waste you generate. Then Recycle whatever you can.
The County provides convenient drop-off sites around the island. Residents
should also separate their yard trimmings and take them to the Central Maui
Landfill for Composting.
In order to ease the transition the County has scheduled an additional
pick-up day each week. Starting July 1st, the County will temporarily
be providing a second pickup day in the Kahului community.
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8. WHAT
IF I HAVE DIFFICULTIES IN HANDLING THE NEW CART? Residents who feel
they may have a problem maneuvering the 96 gallon container can request
a replacement 64 gallon container by calling 270-7452
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9. WHAT
SHOULD I DO WITH MY OLD 32 GALLON CANS? Residents can reuse their
existing trash in home composting systems, as storage containers, planters
and other household uses. The County will be providing a free pickup service
for those residents who would like to dispose of their old trash cans. Hold
onto your cans until your receive notification of the pickup day. Old containers
will not be accepted for disposal at curbside or the landfill.
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10.
WHAT IF I WANT AN ADDITIONAL CART? Residents requiring an additional
cart will be required to sign up for a second account and pay an additional
$72 / year fee.
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11.
WHAT HAPPENS IF I DAMAGE OR LOSE MY CART? The carts provided will
remain the property of the County, and the County will be responsible for
repair or replacement due to normal wear and tear. However, if the cart
is lost or damaged due to negligence it will be the responsibility of the
homeowner to pay for replacement. The cost of replacement is $100.
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12. WHO
SHOULD I CONTACT IF I MOVE OR WISH TO CLOSE MY ACCOUNT? Before you
move, you must contact the Finance Department to relocate or close your
account. If you move within the automated area and transfer your account
you will be instructed to take your cart to your new residence. However
if you close your account or move out of the automated area you must arrange
to have your cart picked up by Department of Public Works and Waste Management.
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13. CAN
I LEAVE MY CART AT THE CURB PERMANENTLY? No, all carts must be returned
to the homeowners property by the end of the collection day.
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14. WILL
THE NEW SYSTEM RESULT IN THE LOSS OF JOBS? No, rather than cutting
existing positions, automation will allow the County to reduce overtime,
free up Highways Division workers now temporarily assigned to refuse collection,
minimize missed collection days, and ultimately provide additional services
such as green waste collection to the community. In implementing the first
phase of automation in Kahului, the Department will essentially be catching
up with the population growth Maui has experienced over the past decade,
freeing up Highways positions and reducing overtime. During future phases,
a number of refuse workers will be reallocated to new duties such as green
waste collection, bulky item pick-up and recycling services.
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| 15. WHAT
IS THE REAL COST OF REFUSE COLLECTION? Currently Maui residents pay
only a fraction of the real cost of collecting and disposing of their refuse.
Costs vary with the amount placed at the curb for collection and the distance
of the community from the landfill, but on and average the cost to provide
residential collection service, including the cost of disposal at the landfill
is approximately $250 per household per year. With the residential refuse
collection fee set at $72 per year, roughly $180 per year is subsidized
from the General Fund. |
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| 16. WHO TO CONTACT IF I HAVE FURTHER QUESTIONS? Call our Automated Residential Refuse Hotline: 270-7890. Or email us at public.works@co.maui.hi.us |
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